wool Urban Skirt
A chic velvet skirt that combines luxurious texture with a modern urban style, perfect for day-to-night versatility.
RETURN POLICY
Return Conditions:
• Returns or exchanges must be made within 3 days from the date of receipt.
• The product must be unused.
• The product must be unwashed.
• The product must be in its original condition.
• The product must include the original tag.
❌ Returns are not accepted in the following cases:
• Sale items (discounted products).
• Accessories (if applicable).
• Products that have been misused or damaged after receipt.
REFUND POLICY
- The refund will be processed within 7–10 business days after the product is received and inspected.
- The refund will be issued using the same payment method used at the time of purchase.
EXCHANGE POLICY
• Exchange is allowed only once per order.
• In case of a price difference:
• The difference must be paid, or
• The difference will be refunded, depending on the situation.
SHIPPING POLICY
- Shipping fees are non-refundable.
- In case of an exchange: the customer bears the shipping costs.
- If the order is not received, the customer bears the shipping costs, except when there is a defect in the item upon delivery. In this case, the item must be photographed and the images sent to ZOÉ support.
Indulge in the Luxury You Deserve